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Staff
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Our company only hires officers who have been thoroughly vetted and checked as required
under BS 7858 for screening of personnel employed in a security environment. This is to
ensure only competent persons and those with the required integrity are employed.
Their careers for a minimum of ten years or back until leaving school are examined with an
additional requirement to produce a Police Data Search report.
The officers will also have to be numerate and physically and mentally capable. The company
adheres to equality of opportunity in its employment procedures.
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Training
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In carrying our clients instructions, we are committed to ensuring that the security officers
are properly trained and informed of our clients requirements. Our training schedule meets BSIA
Code of Practice and includes the following basic job training requirements, namely:-
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Major Incidents
General Duties
Access Control
Electronic Devices
Legal Powers
Health and Safety
First Aid
Assignment Instructions
Reporting and Record Keeping
Patrols
Fire Safety
Criminal and Civil Law
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In addition, officer performance is monitored an dif need be remedial and/or refresher training is
carried out. This is a system of on-going training, which encourages staff to achieve recognised national
qualifications and beyond.
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Contract Management
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Before we take up any contract, Kingdom Security Services Ltd, carries out a security survey of the clients
premises and in conjunction with the client, a comprehensive Assignment Instruction is formulated. This contains such
information as:-
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hours of duty
responsibilities
patrol
check calls
Emergency Procedures
Maintenance of Log Book(s)
Lines of Communication etc.
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Copies of these instructions are always available on site, for the information of security personnel, and in our control
room for reference. Security supervisors carry out regular and random visits to each site to ensure that the service is being
carried out according to clients expectations.
In case of any contingencies, our company has a back up system to timely respond to any problems that may arise on the assignment.
Our control room is open for 24 hours a day throughout the year.
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After Sales
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In recognition of the need for client satisfaction, our company has in place a customer satisfaction monitoring system. This ensures
we have up to date information from our clients regarding our performance.
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Charges
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Fees differ from contract to contract depending upon the Site Survey and overall requirements. However, it is our policy to maintain a fair
and realistic cost effective system aimed at providing a professional service giving the maximum value to our clientele.
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